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Teachers and Students

Seniors discount

$1 to $3 Fabric & Trims

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Frequently Asked Questions

Q- What form of payment do you accept?

A- We accept Visa, Master Card, Discover, and PayPal.

Q- When will I get my order?

A- In Stock items are shipped same or next business day. If an item is out of stock we will call you or email you with an estimated delivery time.

Q- Is your website a secure site?

A- Yes indeed. 

Q- Can I order by phone if I am uncomfortable ordering over the internet?

A- Of course, call us at 631-424-7333 Monday thru Saturday 10 am to 7 pm Eastern time

Q- What are the shipping charges?

A- Visit Shipping and Policies for detailed information.

Q- What is your return policy?

A- Visit Shipping and Policies for detailed information.

Q- How do I cancel an order?

A- Call us immediately at 631-424-7333. Email not accepted. We cannot cancel your order if the item is already cut, or shipped.

Q- How do I get to your store?

A- Call us at 631-424-7333 or click here for directions.

Q- Do you have another store?

A- No we operate from a single location in Huntington Station, Long Island, New York.

Q- Will out of stock items be available again?

A- Sometimes they are not reorderable so it will not be available again. If you see something that strikes your fantasy it will be wise to purchase it immediately before it is sold.

Q- I saw a fabric that I like, will you always have it?

A- Probably not, some prints are printed only once, for that reason, realize that this may be your only opportunity to purchase it.

Q- Can I get a printed catalog?

A- Our website is our catalog, we do not offer anything in print.

Q- If I describe a fabric, can you get it?

A- Only in some cases if you have the name of the vendor, pattern name, and color, we will try to find it.

Q- I know the manufacturer of the fabric I want, can you get it?

A- Unfortunately we cannot match fabrics with the manufacturer information.

Q- How often is your website updated?

A- We update our website daily.

If your question is not listed please feel free to call us or email us. We will be glad to answer your questions.


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